Contact Us

Phone
03 8418 3937
0401 866 440

Email
bookings@wtddc.com.au

Address
3/30 Bridge Street, Eltham 3095

Online Enquiry

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We love them like you do

WE BELIEVE IN HONEST FEEDBACK

🐾 At Waggy Tails, we believe honest and open communication with our fur parents is so important when it comes to your dog’s happiness, wellbeing, and safety.

Any feedback we provide is never intended as judgement — it’s simply thoughtful information about your dog’s day, behaviour, and overall wellbeing. Most of the time, the updates are full of tail wags, happy moments, and positive news. Occasionally, we may share more detailed feedback if we notice something important.

From the moment your pup arrives at Waggy Tails, it’s our job to make sure they’re safe, comfortable, having fun, and feeling their best. Our experienced team carefully monitors each dog throughout the day and keeps an eye out for any changes in behaviour, mood, or physical condition.

Just like people, dogs grow, mature, and change over time, and sometimes those changes can affect how they interact, play, or feel. If we notice anything that may need your attention or could be a cause for concern, we’ll always communicate this with you promptly.

By keeping you informed, we can work together to ensure your furry family member receives the very best care possible 🐶💕

Each member of our staff takes into account your dog’s breed related characteristics, as well as their unique traits

🐾 At Waggy Tails, we believe every dog is unique — and that’s exactly how we care for them 💛

Our team takes the time to truly get to know your pup, including their breed traits, personality, behaviour, quirks, likes, dislikes, and individual needs. Your dog is never “just another dog” to us — they’re part of the Waggy Tails family 🐶✨

We carefully observe your dog throughout the entire day, from the moment they arrive to the moment they head home. By learning their normal routines, behaviours, and play styles, we’re able to quickly notice if something seems a little different.

If we notice any behavioural changes, our first step is always to check your pup’s overall wellbeing. We may monitor for signs of discomfort, illness, injury, changes in weight, toileting habits, water intake, or anything else that could indicate your dog isn’t feeling quite themselves.

As fellow dog parents, we understand how important your dog’s wellbeing is to you. That’s why we believe in honest, transparent communication and will always keep you informed if we notice anything concerning or unusual 🐾

Sometimes changes in behaviour can be linked to things happening at home too — such as routine changes, visitors, moving house, another pet joining the family, or other environmental changes. Just like humans, dogs can have off days as well.

 

 

 

 

Our goal is always to ensure your dog feels safe, comfortable, happy, and stress-free while they’re in our care. If something doesn’t seem right, we’ll always communicate with you so we can work together to support your pup in the best possible way 💕

We also really appreciate updates from you! If your dog has experienced any changes at home, stressful situations, health concerns, or anything that may affect their behaviour or mood, please let us know. The more we know, the better we can care for your furry family member 🐶✨

Occasionally a parent may have not noticed any of these signs in their dog or may know their dog does and act this way occasionally. Some parents even explain changes to their household which they may or may not notice has affected their dog . A change in pack dynamics at home can affect your dog for a period of time until they adjust. Just as humans have their bad days, so too can your dog.

To ensure the best care, safety and well being of your dog and adhering to our strict code of practice we will always communicate feedback to you, should the need arise.

Changes in behaviour are calls for concern as we want your dog to feel as comfortable and as stress free as possible. Just as you would notice a change in your dog, we like to ensure we provide the best care possible and attend to your dogs every concern.

It is important to also notify us if you feel your dog has a change in behaviour, or has met with unpleasant events whereby he/she won’t be themselves. We appreciate any information you may feel is important for you to tell us.

This will ensure your dog receives the best care and is a safe and happy canine!