⏰ Check-in times:
• First day: please arrive no later than 8:00am
• Ongoing visits: please arrive no later than 9:00am

Arriving on time helps us start the day smoothly and keeps our playgroups happy, balanced, and full of positive energy 🐾✨

🚗 Check-out times:
• First day pick-up: 4:00pm
• Ongoing pick-up: by 6:20pm (we close at 6:30pm)

🐕 A few important safety notes:
• Dogs must arrive and leave on a lead
• Please use a secure buckle or clip collar (preferably labelled)
• Correction chains, harnesses, and break-away collars are not permitted for safety reasons

🚽 Before you arrive:
Please toilet your dog before drop-off — it’s also a great chance to check how they’re feeling. Dogs showing signs of diarrhoea are unable to attend on the day.

🍽️ Food & breakfast:
We recommend a light breakfast about 30–45 minutes before travel. With all the excitement in the morning, some dogs may not keep a full meal down — and that’s completely okay!

It’s also perfectly healthy for adult dogs to occasionally miss a meal (1–2 times per week), giving their tummy a little rest and reset 🐶💛

🍱 Lunch:
If your pup is under 6 months and still requires lunch, please bring it in a clearly labelled container.

🧥 Extras:
Winter jackets are welcome during colder months — just make sure they’re labelled.

📞 Assessment feedback:
We’ll give you a call in the afternoon to chat about how your dog’s day went and their assessment experience.

🐾 Important:
If at any point your dog isn’t coping with daycare, we may contact you to arrange an earlier pick-up for their comfort and wellbeing.

Once your pup passes their assessment, they’re officially part of the Waggy Tails pack 🐶💕

💛 First day cost: $90 — includes a full play day and our comprehensive assessment process.